Sales Contract

All users are deemed to have read and approved the Sales Agreement as soon as they complete the membership process.

The Sales Agreement is the Virtual Sales Agreement between "FARMATÜRK İLAÇ MAKİNALARI SANAYİ VE TİCARET LİMİTED ŞİRKETİ" and the Customer.

The subject of this agreement covers the rights and obligations of the parties regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on the Principles and Procedures of Distance Contracts.

SELLER INFORMATION

FARMATÜRK İLAÇ MAKİNALARI SANAYİ VE TİCARET LİMİTED ŞİRKETİ

BUYER INFORMATION

All members: All buyers who are members of the FARMATÜRK İLAÇ MAKİNALARI SANAYİ VE TİCARET LİMİTED ŞİRKETİ’s e-commerce store, Artloop.com.tr, and make purchases. (Hereinafter referred to as "buyer" or "customer").

SUBJECT OF THE AGREEMENT AND PRODUCT INFORMATION

The type, quantity, brand/model, color, number, sales price, and payment method of the goods/products or services are as stated on the website, and these terms may be subject to change without prior notice to the buyer.

GENERAL PROVISIONS

5.1 - The BUYER declares that they have read and been informed about all preliminary information related to the main features, sales price, and payment method of the product, as well as the delivery, as specified in Article 4, and that they have given the necessary confirmation in an electronic environment.

5.2 - The product under the agreement shall be delivered to the buyer or the person/institution at the address indicated by the buyer within the time specified in the preliminary information, depending on the buyer's location, provided that it does not exceed the legal period of 30 days for each product.

5.3 - If the product subject to the agreement is to be delivered to a person or institution other than the buyer, the SELLER cannot be held responsible if the person or institution to be delivered refuses to accept the delivery.

5.4 - The SELLER is responsible for delivering the product subject to the agreement in sound, complete, in accordance with the characteristics specified in the order, and if available, along with its warranty certificates and user manuals.

5.5 - For the delivery of the product subject to the agreement, this agreement must be approved electronically, and the sales price must be paid by the buyer using the chosen payment method. If, for any reason, the product price is not paid or is canceled in bank records, the SELLER shall be deemed to be released from the obligation to deliver the product.

5.6 - After the product is delivered, if the buyer's credit card is used unlawfully or illegally by unauthorized persons for reasons not due to the buyer's fault, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER must send the product delivered to them or to the person/institution indicated in the sales agreement back to the SELLER within 3 business days. In this case, the shipping costs are the responsibility of the buyer.

5.7 - If the SELLER cannot deliver the product subject to the agreement within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation or disruptions in transportation, the SELLER is obliged to notify the buyer. In this case, the buyer may either cancel the order, replace the product with an equivalent one, or delay the delivery until the obstacle is removed. If the buyer cancels the order, the SELLER will initiate the cancellation of the buyer’s credit card slip and refund the related amount to the buyer's account within 7 days, and the transaction will be notified to the buyer via electronic mail. In such cases, the SELLER cannot be held responsible for delays caused by the bank.

5.8 - In the event that the product or products delivered to the buyer and/or the person/institution specified by the buyer are defective or damaged, the related product or products must be sent back to the SELLER within 14 days from the date of receipt by the buyer, and the shipping costs will be covered by the SELLER. After the 7-day period has passed, the BUYER must deliver the product they have received to the relevant service center. 

5.9 - This agreement becomes valid after being electronically approved by the buyer (after the membership process is completed) and delivered to the address: Büyük Kayacık OSB Mahallesi Küçükyıldız Sok. No:4 Selçuklu/Konya.

RIGHT OF WITHDRAWAL

The buyer has the right to withdraw from the agreement within seven (14) days from the delivery of the product to themselves or the person/institution at the address they specified. To exercise the right of withdrawal, the SELLER must be notified by fax or electronic mail within this period, and the product must be unused and undamaged according to the provisions of Article 7. In case of exercising this right, the original sales invoice and the delivery note of the product delivered to the buyer or the third party must be returned to the SELLER. Following the receipt of these documents, the SELLER will initiate the necessary steps with the relevant bank to refund the product price to the buyer’s credit card account within 7 days. The SELLER cannot be held responsible for delays caused by the bank. If the original sales invoice is not sent, the value-added tax and any other legal obligations, if any, cannot be refunded. The shipping costs of the returned product due to the right of withdrawal are the responsibility of the BUYER. In addition, the right of withdrawal cannot be exercised for products that cannot be returned by nature, for single-use products, for software and programs that can be copied, for products that deteriorate quickly, or for products with an expired usage period. The right of withdrawal for all kinds of software, programs, DVDs, VCDs, CDs, and cassettes, computer and stationery consumables (such as toner, cartridge, ribbon, etc.), and all types of cosmetic products can only be exercised if the product's packaging has not been opened, damaged, and the product has not been used.

AUTHORIZED COURT

In the implementation of this agreement, the Consumer Arbitration Boards and Consumer Courts at the location of the BUYER or the SELLER are authorized up to the value declared by the Ministry of Industry and Trade. In case the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this agreement.