Warranty & Return Conditions
Warranty & Return Conditions
Warranty Conditions
All products are under the warranty of FARMATÜRK İLAÇ MAKİNALARI SANAYİ VE TİCARET LİMİTED ŞİRKETİ unless otherwise stated. To ensure the validity of the warranty conditions, please make sure to check the product during delivery. If you notice any damage, do not accept the product, and have a report prepared. Modifications made to the product, deformation of the product, or alteration of the original design of the product are not covered under warranty.
Product Return Conditions
If the product you purchased from our website turns out to be defective, you must contact us through the online support section on our website within 14 days from the delivery date. Following this information, the defective product that you send to us via the shipping company will be replaced with a new one. If the defect in the ordered product is due to customer use, or if the product has been used within the 14-day period, the product cannot be returned or exchanged. The terms of product return and exchange are governed by the practices outlined in the Consumer Protection Law No. 4077.